9 Mar 2020
Whiplash Reforms: Where are they now?
Although the Government had wished to introduce the Whiplash Reform Programme in April 2020, it was recently announced that this will be delayed again until 1st August 2020. Despite progress being made, the Government has decided that more time is needed to ensure the Whiplash Reform Programme is fully ready for implementation.
Although the future of MedCo RTA claims is uncertain, we are continuing to prepare for their introduction this year whilst continuing to deliver the excellent service we’re renowned for.
Delivering service excellence
In all we do, we have our customers’ and clients’ best interests at our very core. But don’t just take our word for it, see the results for yourself from our latest customer satisfaction survey below.
On average 82% of respondents were very satisfied or satisfied:
- With the professionalism, thoroughness and politeness of the medical examiner.
- That they were provided with enough information prior to the appointment, ensuring they were prepared to respond to the questions asked.
- That our team was readily available to answer any queries.
- With the service provided by our medical examiner.
Plus, to ensure your client is seen as soon as possible - and your case is kept moving - we proactively pre-book appointments with our experts, avoiding any delays.
Our Expert Panel is as far-reaching as it is renowned. With almost 5,000 medical experts across the UK covering all disciplines, we offer convenient appointment times, dates and locations for all of our clients.
We are committed to continually adapting to the ever-changing market and legislative requirements. Since we operate with a proactive approach to managing service delivery, when the Whiplash Reforms do come into play, we will continue to ensure that all of our panel experts are of the highest calibre and will deliver services according to the latest legislation.
We put control into the hands of your client
Through our online client portal, mymedical, we have streamlined the appointment booking process. If your client can’t attend an appointment, they can easily amend their bookings and arrange for an alternative. Not only that, mymedical makes mandates simple. It allows for the instant completion and submission of a signed mandate, enabling us to process the case much more efficiently.
Proud to be a MedCo Tier 1 agency
As one of the UK’s largest MedCo Tier 1 accredited MROs, we know a thing or two about delivering quality, comprehensive and cost-effective medical reports. With a dedicated expert team working solely on MedCo cases, we guarantee a first-class service where all cases are handled uniquely.
Although the Whiplash Reforms have once again been delayed, we are still gearing up for them to come into effect and are working to meet the new requirements. In the meantime, to learn more about our renowned MedCo medical reporting service, please click here.