26 Oct 2018
We’re ISO 9001 accredited!
We’re delighted to have been awarded ISO 9001 accreditation to recognise the hard work we put into ensuring that we are consistently providing a high quality service to our customers.
ISO 9001 standard is a collection of management principles designed to ensure that an organisation's quality management systems meet the needs of customers, staff and other key stakeholders.
The ISO 9001 standard requires organisations to address five key areas to achieve continual improvement:
1. Quality Management System;
2. Management Responsibility;
3. Resource Management;
4. Product Realisation;
5. Measurement, Analysis and Improvement.
We always put the needs of our customer first and go above and beyond to meet them wherever possible. The decision to work towards ISO 9001 was driven by our commitment to continuously improving our service and being recognised for the high standards we pride ourselves on.
“Providing excellent quality is in our DNA. Our team works hard every day to deliver only the best service to our customers and their clients and being awarded ISO 9001 just demonstrates our commitment and dedication.”
Susan Henry, Operations Director
If you you’re looking to instruct an agency that you know delivers the very best service to each and every customer, contact us today!