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mymedical Client Portal – putting control in the hands of your client

Client engagement is the key to success in every case. We have designed and launched our new mymedical portal to streamline the appointment
booking process and put control in the hands of your client.

Managing a medical appointment in the mymedical portal is as easy as ABC:

Amend
If your client can’t attend an appointment they can amend their bookings easily using mymedical.

Book
Arranging an alternative appointment is simple. Our online appointment calendar allows them to select a convenient time and location.

Confirm
We ensure that all appointments are confirmed; retaining client engagement and reducing incurred costs.

Mandates made simple

We understand obtaining a signed mandate from your client can be a lengthy process which is why our mymedical portal allows for the
instant completion and submission of a signed mandate. This enables us to process the case much more efficiently therefore reducing
overall end-to-end times.

Easier access for your client

Is your client on holiday? Do they work long hours? No problem! Our portal can be accessed anywhere, on any device. All they need is an
internet connection and a phone, tablet or laptop.

“We know that your clients’ lifestyles won’t always allow for them to be
available when we call regarding their medical appointment. We have
launched our mymedical portal as a solution to this, giving them 24/7
instant access to their appointment details and the ability to easily
manage their appointment at the touch of a button.”

Rebecca Pilkington
Head of Operations

With a comprehensive set of FAQ’s and operatives on hand, we’re available to answer any questions your client may have and assist them
with their journey if needed.

If you’re a client and would like to access the mymedical portal, click here.

If you’re interested in finding out more about our mymedical portal, contact us or call 0844 4129 333.