Careers

Speed Medical is one of the largest providers of medico legal reports in the UK, working in partnership with solicitors dealing with personal injury claims.  As well as medical reports, Speed Medical can also obtain medical records, provide rehabilitation services and any further treatment required following a personal injury.

The Role:

The candidate will be responsible for progressing cases and ensuring that all medical records received are downloaded and progressed so the teams can progress the cases.  This is an essential role in the services we provide and training we will be provided.  The key activities will be downloading records from several different platforms, copying and burning CDs and assisting with combining and extracting records so they can be sent to our experts in an easy-to-read format.

The successful candidate should have excellent technical knowledge and provide exceptional customer service with a drive to succeed. Training will be provided and on team coaching and development will be ongoing.

The key responsibilities for this position are:

• Workload Management
• Delivering Service and Quality to the highest level
• Exceeding all Client/Customer Expectations
• Work on own initiative

Key Responsibilities:

• To work efficiency and accurately in line with our values and targets
• To take responsibility for ensuring that all medical records received are downloaded and progressed where necessary for the required information
• To build relationships with internal and external contacts
• To work flexibly in line with the needs the team

Personal Specifications:

• The successful candidate should have the ability to work under pressure in a busy target driven environment
• Excellent communication and telephone skills
• Excellent organizational and prioritization skills
• Customer focused at all times
• You will be an enthusiastic team player, and keen to work closely with our customers and other departments
• Excellent problem solver

In addition to these skills the candidate will require the following:

•  Ability to work under pressure in a dynamic environment to address business needs
• Computer literate

Package:

• 37.5 Hours, Monday-Friday
• Flexible working: We offer the ability to work from home/office on completion of training and a probationary period

To apply for this role, please send your CV to harleigh.bayliss@speedmedical.com.